HOW TO GET A FREE REPAIR
We at 360-Pros understand your frustration with your broken console. We here are all fellow gamers and we understand that your console failure is a manufacture defect.
As a courtesy we have helped many of our customers have their console repaired for free. Because of the Sale of Goods Act 1979, you the customer have the right to make a claim for faulty goods purchased within 6 years of purchase (5 for Scotland). By claiming this with the retailer you purchased the goods from, they will likely reimburse repair costs.
So how does this work?
Upon request, we will provide at no charge an Engineer's report with any paid repair. In detail, it describes your fault and explains how it is the fault of the manufacturer and not you the customer. In addition, we will also provide a template of a letter that can be sent to the store purchased to request reimbursement. It will also detail your rights as the consumer and detail the specific fault of your console.
Have any questions?
Feel free to give us a call 02033 847 352 for more information.
We cannot make any guarantees that your repair will be reimbursed but we will offer our assistance in any way to help you get repaired for free!
Click here to go to the repair page
OUR SERVICE Give us a call 02033 847 352 or sign up here and request to post us your system. We will then ask for your full contact details as well as a desired pickup time. We will then schedule the pickup according to your request. Once the pickup is scheduled we will call or email confirmation of the pickup. We receive your system within 24 hours of the pickup. We will then repair the console the ame day and provide a PayPal invoice for the repair. Depending on when payment is received, your console will go out same or next day! When sending us your console, please only include the console only. We do not need ny of the cables or controllers. Please note that when we return your console, we may not be able to provide your original packaging. |
